Glow Beauty Lab Med Spa LLC
Effective Date: Sep 24th, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Glow Beauty Lab Med Spa LLC ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
We collect the following types of information:
Personal Information:
- Name, email address, phone number, physical address
- Payment information when you make a purchase or request a quote
- Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
- IP address, browser type, device information
- Website usage patterns and analytics
- Cookies, advertising identifiers and similar technologies, including identifiers set by advertising platforms such as Meta
Customer Communication:
- Records of inquiries and service requests
- Appointment details and preferences
- Service history and feedback
2. How We Use Your Information
We use collected data for:
- Providing and improving our services
- Processing transactions and payments
- Communicating with you about your inquiries, appointments, and promotions
- Enhancing website functionality and user experience
- Ensuring security and fraud prevention
- Maintaining records of your communication preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
Opt-In & Consent:
- You will only receive messages if you have explicitly opted in
- We maintain timestamped records of all opt-in actions
- We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
Opt-Out Instructions:
- You can cancel SMS notifications at any time by replying "STOP"
- You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
- All opt-out requests are processed immediately.
Message Frequency & Content:
- Message frequency varies based on your interactions with our business
- Messages will be directly related to the services you have requested
- We do not send promotional content without specific consent
Help & Support:
- Reply "HELP" for assistance or contact us at Contact@glowbeautylabmedspa.com
- Customer support is available during regular business hours
Carrier Information:
- Standard message and data rates may apply
- Carriers are not liable for delayed or undelivered messages
- Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers
SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information. We may share information with:
Service Providers:
- Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)
- SMS aggregators and providers solely for the purpose of delivering messages you've consented to receive
- All service providers are contractually obligated to maintain confidentiality and security
Advertising and Measurement Partners:
- We share limited appointment and measurement data with advertising platforms (currently Meta Platforms, Inc.) so we can understand which of our ads lead to booked appointments and improve how our ads are delivered.
- What we share is limited to: the fact that an appointment was scheduled, the time the request was recorded, and an identifier the advertising platform already holds for you. That identifier is either one created when you submitted an inquiry form on that platform, or a cookie that platform set on your browser.
- We do not share your name, email address, telephone number, postal address, treatment or service details, clinical notes, or the amount you paid with advertising platforms.
- We do not share appointment data for medical or clinical services with advertising platforms.
- Text messaging opt-in data and consent records are never shared with advertising platforms.
- You can opt out at any time. See Section 7.
Legal Compliance:
- If required by law, legal process, or to protect our rights
- In response to valid law enforcement requests or court orders
Business Transfers:
- In case of mergers, acquisitions, or sale of assets
- In such cases, your data remains protected under the terms of this policy
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
5. Data Security
We implement and maintain reasonable security measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Secure access controls and authentication mechanisms
- Regular security assessments and updates
- Employee training on data protection
- Breach notification protocols in accordance with applicable laws
- Secure backup systems and disaster recovery procedures
Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Analyze site traffic and user behavior
- Remember your preferences
- Improve website functionality and user experience
- Measure the effectiveness of our services
You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.
Our website uses the Meta pixel, a tracking technology provided by Meta Platforms, Inc. It records page views and interactions on our site and associates them with your Meta account or browser. You can limit this through your browser settings or through the ad preferences in your Meta account.
7. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing emails by clicking "unsubscribe" in our emails
- Opt-out of SMS messages by replying "STOP"
- Opt out of advertising and measurement sharing by emailing us with the subject line "Ad tracking opt-out". We will stop sharing your appointment activity with advertising platforms and will request deletion of data already shared.
- Request information on how we process your data
- Withdraw consent at any time for future communications
- Lodge a complaint with a supervisory authority if you believe your rights have been violated
To exercise these rights, please contact us using the information in Section 11.
8. Health and Treatment Information
We treat information about the services you inquire about or receive as sensitive. We do not sell consumer health data. We do not share information identifying the specific treatment or service you received with advertising platforms, data brokers, or any third party for marketing purposes.
Where state law grants additional rights over consumer health data, including the right to access, delete, or withdraw consent, you may exercise those rights using the contact details in Section 11 and we will respond within the period the law requires.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by Glow Beauty Lab Med Spa.
10. Changes to This Privacy Policy
We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Glow Beauty Lab Med Spa LLC
Phone: (843) 438-7185
Email: Contact@glowbeautylabmedspa.com
Website: glowbeautylabmedspa.com
By using our website and services, you consent to this Privacy Policy.
